
EMERGENCY WATER SAFETY RESPONSE
A positive Legionella test is not the end. How you respond in the next 48 hours determines the outcome.
When Legionella is confirmed at a US healthcare or residential facility, the clock starts immediately. CMS, Joint Commission, and state health departments expect documented corrective action at the follow-up inspection, not a work order, not a quote request. Installed, certified POU filters with FDA-registered documentation are what inspectors accept as a Safe Water Protocol. MWT ships same day. Your staff installs in under 5 minutes per fixture. No plumber. No shutdown.
WHAT HAPPENS AFTER YOU CONTACT US
Within 1 hour - our emergency contact responds to your email or call
Same business day - bundle confirmed and dispatched from US warehouse
Overnight delivery - to your facility address, anywhere in the contiguous US
Under 5 min per fixture - installed by your own staff, no tools, no plumber
Certified documentation ready- FDA, EPA FIFRA, and ASTM F838-20 docs ship with every order
WHAT'S AT STAKE WHEN LEGIONELLA IS CONFIRMED
24 hrs
CMS expected timeline for documented corrective action after a confirmed case
25-40%
Legionella fatality rate in immunocompromised patient populations
$0
Medicare reimbursement if CMS suspends your certification for WMP non-compliance
< 5 min
MWT installation time per fixture - your staff, no contractor required
REGULATORY MANDATES THAT ACTIVATE THE MOMENT LEGIONELLA IS CONFIRMED
CMS QSO-17-30
Medicare / Medicaid facilities must demonstrate an active, documented Water Management Program. Surveyor follow-up visits are triggered by any confirmed case. Reimbursement suspension is a real outcome for repeat deficiencies.
Joint Commission EC.02.05.02
A Plan of Correction must be filed and implemented within the surveyor's specified timeframe. Installed POU filters with certified Log 10 documentation are accepted as a compliant control measure under EPs 1–4.
State health departments
Most US states have independent authority to issue cease-operations orders for healthcare facilities with confirmed Legionella. Some state orders take effect within hours of notification. Documented corrective action is your only defense.
The next call you make determines what happens at your follow-up inspection.
Our emergency contact monitors incoming messages and responds fast. Email us your facility name, bed count, and shipping address.
We confirm and dispatch same business day - with FDA, EPA, and ASTM documentation,
your surveyor will ask for.
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